At Mixalto, we strive to ensure customer satisfaction. Please read our return
policy carefully:
1. Faulty or Non-Working Devices
If your device is not working or is faulty:
• Contact us at mixaltoshop@gmail.com with evidence of the issue
(photos, videos, or a detailed description).
• Once the issue is reviewed and approved by our team, we will cover the return
shipping costs and send you a replacement device at no additional charge.
2. Change of Mind or No Longer Want the Item
If you no longer want the item:
• You are responsible for the return shipping costs
• Please provide a valid tracking number for the return.
• Once we receive the item in its original condition, we will issue a refund.
For any further questions, feel free to reach out to our customer service team, Thank
you for choosing mixalto!
